The chicken versus egg of trust

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Trust is unquestionably the foundation upon which great relationships are built.  This is true of any relationship including those we develop at work.  As Stephen Covey said “Trust is the glue of life. It’s the most essential ingredient in effective … Continue reading

6 steps to harnessing discretionary effort

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So many of the leaders I work with are frustrated by failed attempts to lift the energy and contribution of their team.  People plodding along doing no more than they absolutely have to is all too familiar and a common … Continue reading

Who’s afraid of the big bad wolf?!

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Human Capital (HC) magazine recently published an article called ‘Bosses too threatening for modern employees’.  Intrigued by the title I read on and learned that in a recent survey of 1200 UK employees almost half (48%) of the respondents reported … Continue reading

Great Expectations … what really matters?

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Recently my colleague Tom and I facilitated a business review, which included one to one meetings with leaders and a series of focus groups with staff.  A key objective of these reviews is to gain insight into our client’s current … Continue reading

Leading By Example

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The inspiration for today’s blog came when I read this quote that nicely sums up why leading by example matters so much… “A leader leads by example, whether he intends to or not.” (Source unknown). Today’s Karen Gately blog discusses … Continue reading